Legal documents
Last updated: 2026-02-20
Welcome to our legal documentation center. Below you will find all of our policies, terms and commitments governing the use of our services.
Privacy Policy
How we collect, use and protect your personal data in compliance with Law 25 and PIPEDA.
Terms of Use
The terms governing your use of our hosting services and AI modules.
Acceptable Use
The rules for using our services, including prohibited activities and security responsibilities.
Service Level Agreement (SLA)
Nos engagements de disponibilite (99,95%), metriques de performance et credits de service.
Data Processing
Data Processing Agreement (DPA) detailing roles, sub-processors and international transfers.
Copyright
Copyright policy under the Canadian Notice-and-Notice regime.
AI Services
Specific terms for artificial intelligence modules, token billing and third-party providers.
Refund
Our cancellation and refund policy and conditions applicable to different service types.
Important note: These documents constitute a legal agreement between you and BorealHost.ai. By using our services, you agree to be bound by these terms. If you have any questions, contact us at [email protected].